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Frequently Asked Questions

 

  1. Question
    How can the "security officer" retrieve the password of a given user.
    Answer
    This is not allowed by the utility. If an user no longer recalls her/his password, the correct procedure is as follow:
    1. The security officer may use the WRKVLDL command (or CGI program) to user password reset the password, thus receiving a 5 character new password.
    2. The security officer communicates this new password to the user.

  2. Question
    How can a user retrieve her/his password.
    Answer
    In your website you should provide some support as explained in topic Receiving login credentials by e-mail .

  3. Question
    How can an user change her/his password.
    Answer
    If an user is willing to let you know her/his password, you can change it for her/him (See Question 1).
    However, the best way is to let the user access a program of yours that performs this duty. You may use some WRKVLDL existing code, see topic How can you let a user change his password.
    Note - You cannot use the WRKVLDL utility to change the password of a validation entry previously created or updated through *ADMIN HTTP instance. The reason behind it is that the utility requires the user to enter the current password for a check. However the WRKVLDL utility is not able (because of different encoding) to retrieve the correct value for the current password of an *ADMIN managed validation list entry, and the required check would fail.


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